Account Manager – Odoo ERP & CRM and Digital Marketing Services

Location: Toronto, ON (Hybrid / Remote options available)

Position Type: Contract (2 openings)

 About MarTecho Inc.

MarTecho Inc. is a CRM, ERP, and MarTech development and implementation company based in Scarborough, Toronto. At MarTecho, we build unified MarTech and CRM solutions and implement ERP systems that eliminate the “tools trap” for businesses. Our full-funnel marketing transformation company combines performance-driven marketing and lead generation capabilities with deep ERP/CRM implementation expertise and managed services to help mid-market organizations scale revenue and streamline operations.

Role Summary

We are hiring two Account Managers who will each own the full sales lifecycle — from lead generation and business development through client onboarding and long-term after-sales account management — across Digital Marketing & Paid Ads, MarTech, and Odoo ERP & CRM services. Each Account Manager will sell and manage campaigns and software projects, coordinate delivery across Stratezik and MarTecho teams, and drive renewals, upsells, and measurable client outcomes.

What You Will Do

1. End-to-End Sales and Business Development

• Full Sales Cycle Ownership: Own lead generation, qualification, discovery, proposal, negotiation, contract signing, onboarding, and renewal for both marketing services and ERP/CRM projects.
• Lead Generation: Build and execute multi-channel outbound and inbound lead programs (email, LinkedIn, events, referrals, paid channels) to create a predictable pipeline.
• Discovery & Solutioning: Run discovery calls and meetings to map client KPIs and pain points; design combined marketing + MarTech + Odoo solutions that deliver measurable ROI.
• Demonstrations & Pitches: Deliver tailored demos and pitches for paid media strategies, martech stacks, and Odoo modules that align with client objectives.
• Forecasting & CRM Hygiene: Maintain accurate pipeline, forecast revenue, and update CRM with all activity and opportunity details.

2. Digital Marketing and Paid Ads Account Management

• Sell Performance Services: Close deals for PPC, social ads, programmatic, retargeting, display, and conversion optimization packages.
• Onboarding & Campaign Launch: Lead marketing client onboarding—audience research, tracking and analytics setup, creative briefs, and launch plans.
• Performance Management: Monitor KPIs (CPA, CPL, ROAS, conversion rate), deliver regular performance reports, and recommend optimizations.
• Cross-Sell MarTech: Identify opportunities to sell martech integrations, analytics, CRO, marketing automation, and creative services.
• Client Reporting & Strategy: Present monthly performance reviews and strategic roadmaps to improve acquisition and conversion metrics.

3. Odoo ERP and CRM Sales and Account Management

• ERP/CRM Sales: Manage discovery, scoping, SOW creation, pricing, and contract negotiation for Odoo ERP & CRM implementations and managed services.
• Solution Design: Translate business processes (finance, inventory, supply chain, CRM, HR) into phased Odoo implementations and integration plans.
• Implementation Coordination: Ensure smooth handoffs to implementation teams, validate milestones, oversee data migration, and confirm user training and adoption plans.
• Adoption & Success: Track system adoption, user engagement, and business outcomes; proactively resolve issues and coordinate technical escalations.
• Expansion & Renewals: Drive module add-ons, custom development, integrations, and managed services renewals.

4. Cross-Functional Delivery and Service Packaging

• Single-Point Client Contact: Act as the primary client liaison, coordinating internal teams across Stratezik Digital and MarTecho to deliver cohesive solutions.
• Bundle and Package Sales: Create and sell bundled offerings that combine paid lead generation with MarTech and Odoo-enabled sales and operations automation.
• SLA and Quality Oversight: Ensure delivery teams meet SLAs, participate in post-implementation reviews, and drive continuous improvement.
• Partner Development: Build and manage referral and channel relationships to expand lead sources and co-sell opportunities.

Qualifications

• Experience: 3–5 years minimum in B2B software sales, SaaS Sales, digital agency sales, or performance marketing sales with a proven track record of closing deals and managing accounts.
• Odoo / ERP Knowledge: Direct experience selling Odoo ERP & CRM or comparable mid-tier platforms (NetSuite, Dynamics BC, Sage, Acumatica) preferred for ERP responsibilities.
• Digital Marketing Acumen: Demonstrated success selling paid media and martech services for the marketing responsibilities.
• Consultative Selling: Strong ability to map complex business processes to technical solutions and measurable outcomes.
• Commercial Skills: Comfortable negotiating contracts, SOWs, and pricing while protecting margin and client value.
• Market Familiarity: Knowledge of the Canadian/Ontario mid-market is highly desirable.
• Education: Bachelor’s degree in Business, Marketing, Commerce, IT, or equivalent experience preferred.

Key Behavioral Skills

• Strategic Thinking: Align solutions with client long-term goals and operational strategy.
• Resilience & Drive: Self-motivated and persistent through long, complex sales cycles.
• Collaborative Leadership: Excellent communicator who bridges business stakeholders and technical teams.
• Client-Centric Integrity: Transparent, realistic, and focused on long-term client success.
• Analytical Orientation: Data-driven decision making and comfort with campaign and ERP performance metrics.

Compensation and Contract Details

• Positions: Two contract roles with potential for extension and permanent position or conversion based on performance.
• Compensation: Competitive base plus commission tied to new business, renewals, and upsell targets. Specifics discussed during interviews.
• Work Model: Hybrid with remote flexibility; periodic on-site meetings in Toronto as required.

How to Apply

Submit the following to [Insert Email Address/Application Link]:

• Resume
• Brief overview of your most successful ERP/CRM or digital marketing paid-ads sales project, including deal size, your role, and measurable outcomes
• Indicate which role you prefer: Digital Marketing & Paid Ads, Odoo ERP & CRM, or Both

Note: These roles represent a unified client-facing organization combining Stratezik Digital Inc. and MarTecho Inc. Candidates will work with teams and resources from both companies.